You can contact us via one of the following methods.
This site operates two support divisions to ensure your query is managed appropriately. These are divided into "Promotions Team" and "Operations Team". It is important that you contact the correct division in order for us to process your query more quickly.
We will endeavour to respond to your query within 48hrs.
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Please use this webform if your query is related to one of the following: General, Bingo Points, Chat Issues, Promotions, Unsubscribe, Team Bingo
Please use this webform if your query is related to one of the following: Deposit, Game Query, Login Problem, Technical, Withdrawal
Our customer support phone lines are open between 10am-6pm Monday to Friday. From inside the UK call us on 0845 050 2292.
* Pls note that to ensure our high service levels are met and that your request is properly dealt with Cashcade will forward any Operations query onto Brigend directly as soon as your query is reviewed or if the query is promotional related, answer you directly..
